This Cookie Policy explains how Kalen Henderson uses cookies and similar technologies on kalenhenderson.com, which cookies we use, and how you can control them. It should be read together with our Privacy Policy.
What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over time. We also use similar technologies such as pixels and local storage; where we refer to "cookies" in this policy, we mean all of these.
Your Choice
When you first visit our store, a cookie banner asks whether you accept cookies that are not strictly necessary. Nothing beyond the strictly necessary category is placed until you accept. You can change your choice at any time through the cookie preferences on our store, and you can withdraw your consent just as easily as you gave it.
Categories of Cookies We Use
Strictly Necessary
These cookies are required for the store to function and cannot be switched off. They are set by Shopify, our e-commerce platform, and they keep your shopping cart contents, maintain your session while you browse, secure the checkout process, and support fraud prevention. Without these cookies you cannot place an order.
Functional
These cookies remember choices you make, such as your cookie preferences and display settings, so you do not have to set them again on every visit. Accelerated payment methods such as Shop Pay, Apple Pay and Google Pay may also set cookies to recognise you at checkout.
Analytics
Shopify provides us with analytics about how our store is used — which pages are viewed, how visitors navigate, and where problems occur. This helps us improve the store. These cookies are not strictly necessary and are placed only if you accept them.
Order Tracking
Our order tracking page is provided by ParcelPanel, which may set cookies in order to display the status of your shipment.
Third Parties
Some cookies are set by the providers named above rather than by us. Those providers process data under their own privacy policies, and we do not control the cookies they place. The providers currently involved are Shopify and ParcelPanel.
We do not currently use third-party advertising or email-marketing cookies on this store. If that changes, we will update this policy before those cookies are used.
How Long Cookies Last
Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or until you delete them. The retention period differs per cookie and per provider.
How to Control Cookies
Besides the cookie banner on our store, you can manage or delete cookies through your browser settings. Every major browser — Chrome, Safari, Firefox and Edge — allows you to view stored cookies, delete them, and block them entirely or per website. The relevant instructions are in your browser's help pages.
Please note that blocking strictly necessary cookies will prevent parts of the store from working, including the shopping cart and checkout.
Your Rights
Depending on where you live, you may have the right to access, correct or delete the personal data we hold about you, to object to processing, and to withdraw consent. Our Privacy Policy explains these rights and how to exercise them. You also have the right to lodge a complaint with your national data protection authority.
Changes to This Policy
We may update this Cookie Policy when our use of cookies changes or when required by law. The current version is always available on this page.
Questions?
If you have questions about our use of cookies, contact us at support@kalenhenderson.com.
Contact Information
Store Name: Kalen Henderson
Address: Abel Tasmanstraat 4, 6991BT, Rheden, the Netherlands
Email: support@kalenhenderson.com
Phone: +1 929 612 9515
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM
Response Time: We aim to reply within 1–2 business days.